Call Centres India offers a wide range of highly efficient and cost-effective offshore call center services to SMEs and large scale organizations. Our huge experience and influencing existence in the call center industry has armed us with enough knowledge, skills and expertise to successfully manage and run outbound call center processes of any nature, scope and complexity.
Our services are powered by highly professional and experienced resources having proven capability of handling queries and customers in the most suitable manner. Our services are carefully aligned to provide practical, measurable and sustainable results to our clients while keeping them constantly connected with their customers.
Market Survey: Well analyzed data is required by organizations to take various business decisions. Market surveys are very effective in providing this information for strategic deciding making. Market survey services can provide you well analyzed data that can be used to make proper decisions for your various products and services.
Customer Survey: Customer surveys provide organizations with highly useful information about the general perception of their customers. If you know how your customers think, feel and behave, then you can easily customize your services accordingly. Customer survey services also highlight the factors that can help you in enhancing customer relationships, loyalty and sales.
Seminar or Event Phone Marketing: Seminars and events are of no use if they are not attended by proper audience. Seminar and event phone marketing services are used to get people registered for your events so that they are attended by desired audience.
Direct Mail Follow Up: Physical mails are frequently sent by businesses to their existing as well as potential customers for various purposes. Follow up services are meant to conform whether the mails have reached their destination or not. You can combine your direct mailing campaign with follow up services and experience a greatly enhanced response rate from your customers.
Decision Maker Contacts: Organizations always want to know how their customers feel about their services. The decision maker contacts services are specifically aimed at providing this information to businesses so that they can accordingly make changes in their services.
Product Promotion: Businesses opt for product promotion services to advertise their products and services. This increases the visibility and reach of their products. The services can be customized for long term or short benefits, as desired by the client.
Debt Collection: Debt collection services are highly effective in taking care of cash flow problems that occur due to non-paying customers. Call center service providers can easily handle such customers and get the cash flow problem solved.
Lead Generation: Leads are the most important requirement for every business as they are going to bring in sales. Lead generation services are specifically focused on identifying new opportunities for a client's business. Proper use of outbound call center services is required to generate most effective leads for a business.
Appointment Scheduling: Scheduling appointments and remembering them is a highly critical but non-core process of a business. Appointment scheduling services can be used by organizations to get their appointments efficiently managed and scheduled.
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