Call centres India is an U.S incorporated international call center company headquartered in Seattle, WA and having global delivery center in India. Since our inception in 2004, our aim has been to serve top-notch call center outsourcing services to our elite clients spread across diverse business verticals and geographic locations.
To make sure that we achieve our aim, we have established world class offshore call centers having high-end infrastructure and equipped with advanced technologies and modern gadgets. Our spacious and well maintained delivery center ensures smooth and efficient delivery of services.
Since last decade, we have been helping our clients with their most critical as well as simple requirements through a wide array of call center outsourcing services. Our major services include customer care support, outbound call center services and back office support. Further, we make sure that our call center services are accompanied with exceptional deliverables in terms of talk time, answer time, average time to answer, hold time, wait time, and wrap time.
Globally accepted and proven quality standards are maintained to ensure highest quality of call center outsourcing services. The services are constantly enhanced and improved through regular quality evaluation of agents, live monitoring of calls, 100% call recording, feedback of agents on a daily basis and advanced reporting capabilities.