Debt Collection Services

Call Centers India helps to improve the productivity of client's debt collection department by providing all types of calling programs required by the organization and blend several types to determine what works best in the specific collections department.
Our services are tailor made to suit your needs. Our aim is to work as a team with your credit control department to maximize your cash flow and minimize your debtor days. By using our expertise, we recommend a plan for debt collection. This may be a discreet approach where you wish to maintain a long lasting business relationship, or a more aggressive program for a debtor with whom you no longer wish to trade.

We set high standards and our people at Call Centers India take pride on providing an effective, efficient and ethical service. We have good experience in debt recovery & satisfied customers

The Process
Our Customer Service Representatives are fully trained with the collection services and attempt to make payment arrangements with the customer, at the time of the collection call.

• Receivables outsourcing programs can be completely automated using the IVR (interactive voice response) services.
• Complete and accurate payment information can be retrieved from the customer over the telephone.
• Credit card and check payments can be fully automated allowing the company to be more efficient and profitable.

Our Customer Service Representatives at Call centers India use all modes of communication to work out the accounts receivables and run payment collection campaigns through Phone, Fax, Email and Web enabled services. We understand that young, small companies as well as their larger competitors need to collect its receivables in a fast and effective manner. Through a developed payment collection program, they collect aged accounts.

Inside Features of our  Debt Collection -