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Database Selling

Database selling allows for an organization to use customer behavior and buying habits to its advantage and gives companies, an edge to sell more with less cost, in a business to business environment.

The Understanding
Database selling can uncover selling opportunities with existing customers, improve the effectiveness of sales lead follow-up, actually discover new customers and reactivate dormant customers.

The outbound call centers plan, prepare flow chart and understand the database selling process. Planning ensures less problems and more success. The Customer Service Representatives take the time to think about the process deeply, have multiple meetings and flowchart the entire process right from input of information, to analysis, testing, outbound solicitation, order fulfillment and billing. The buy-in from the internal customer, manufacturer partner and the external customer are all achieved in a quick and easier way.

The information required for an effective Database Selling:

  • Number of employees in the organizaiton

  • Advertising sales leads of the last month or year.

  • Datafile of organization's customer invoice transactions for the last month.

  • Detailed monthly list of newly formed companies.

  • Purchase Volume

  • Business Activity / Contract awards / Low Bid Reports etc.

  • Date of open account establishment

  • Yearly Purchase Order Commitment

  • Detailed list of companies in the market that are in your target industries.

  • Date of company's establishment


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Market Intelligence

Database Selling
Direct Mail Follow-up
Lead Generation/ Qualification /Management
 
Seminar Population
Product Promotion
Debt Collection
Info & Literature Fulfillment
Appointment Scheduling
Decision Maker Contacts
Up Sell/Cross Sell Campaigns
Surveys
Customer Satisfaction
 
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